Scroll
Property Managers
For more than three decades, ACR has been the trusted “go-to” for countless Commercial and Residential Property Management companies. The reasons are crystal clear.
ACR “gets” property management. We know the demanding nature of your daily schedule and that you’re on call 24/7 for any and all problems. That means you need your partners and vendors to respond immediately, complete high-quality work, and most importantly, do this without additional hassles and complications. Time and time again we accomplish what we claim, exceed expectations, and our projects have been done correctly, quickly and with minimal disruption to daily operations.
MAINTAINING OPERATIONAL CONTINUITY
All of ACR’s clients appreciate that keeping the operations of their properties and businesses on track is paramount and consumes every minute of every day to accomplish. But there are innumerable ways that operational continuity can be thrown off.
For each project, there is no greater risk than the possibility of loss of use over an incorrectly handled loss recovery or capital improvement project that disrupts the entire property. Each ACR client bears its unique continuity risks, and ACR has considered these in our client-centric service and communication.
For disaster recovery, the central hub that preserves operational continuity is our commitment to mitigation-first response, in many cases eliminating unneeded tear-out and reconstruction, where mitigation restoration can return the school to pre-loss condition.
For construction services, it’s our commitment to establish clear and upfront understanding of timelines, expectations and provide thorough communication that helps prevent projects from causing unreasonable disruption and inconvenience.
EMERGENCY RESPONSE & MITIGATION
ACR provides emergency restoration services for all major property damage categories including water and sewage losses, fire, smoke and odor damage, mold growth removal, environmental services and trauma scene/biohazard recovery. In both commercial and residential situations, ACR has the experience, staff, equipment and professional understanding that brings mitigation to its highest level of efficacy. ACR has the experience, staff and equipment to get the job done right. Simply put, We Get Your Business Back in Business.
WATER DAMAGE
Structural drying
Contents drying
Specialty drying
Hardwood sports floors
Anti-microbial treatments
Sewage removal
Extraction and pumping
FIRe/SMOKE DAMAGE
Structure/contents drying
Structural cleaning
Contents cleaning
Smoke odor removal
Pack-out service
Full inventory
HVAC duct cleaning
MOLD REMEDIATION
IICRC S-520 Guidelines
Advanced inspection skills
Impeccable reporting
Serum System Certified
3rd party IH testing
Large scale experience
Environmental
Lab Pack Outs
Infection Control
Bio Hazard
HVAC Cleaning
Clean Room
InSURANCE REPAIR & RECONSTRUCTION
ACR’s focus is to approach losses with a mitigation-first mindset, bringing the people, education, systems and experience needed to restore losses, while reducing loss of use and operational expense. Some losses push structural materials beyond their limits of recovery, forcing the need to remove and replace those materials. In these cases, ACR applies the same principles of efficient project management, focused processes and decades of experience to complete reconstruction as quickly and disruption-free as possible.
Following successful mitigation, ACR performs necessary repair or replacement of structural materials as a result of property damage. Our approach to construction management is centered not only on top quality workmanship, but also on dependable processes and systems that support effective communications, reporting and consistent progress toward returning to pre-loss condition.
ACR’s reconstruction team operates as your advocate, ensuring that pre-loss condition includes the specialty finishes and details that can easily be overlooked if not considered a priority.
CapITal Improvements
When ACR is assigned capital improvement projects, we take your needs seriously. Capital improvement is defined as “the addition of a permanent structural improvement or the restoration of some aspect of a property that will either enhance the property’s overall value or increases its useful life.”
Funds used for these projects must be protected by means of smart project planning, tight budget management and attention to detail.
ACR’s Property Management clients all benefit measurably from our comprehensive integration of our essential business promise of maintaining operational continuity for our clients in the role of general contractor.
Improvements include, but not limited to:
Carpentry, drywall, painting, roofing, windows, plumbing, and HVAC
It’s All About (Ongoing) Education
ACR is dedicated to ongoing training and education throughout our company. Top level protocol in the restoration business can only be delivered with comprehensive certifications by the primary governing bodies in our industry, namely the IICRC (the Institute for Inspection, Cleaning and Restoration Certification) and the RIA (Restoration Industry Association). ACR’s division managers, project managers and technicians all boast both fundamental and specialty certifications, all of which are updated continually with the newest information and techniques.
ACR also is proud to state that we have numerous employees holding the most advanced designations of Master Water Restorer, Master Fire Restorer as well as Certified Restorer (CR) and Water Loss Specialist (WLS); these are the highest educational accomplishments and certifications available from the RIA (the Restoration Industry Association).
Our confidence comes from knowing that ACR can address any mitigation and restoration situation with the most up-to-date information and techniques. With this in mind, you’ll know your loss will be handled correctly and efficiently.
To learn more about Continuing Education opportunities provided by ACR, please visit our Education Resources.
EMERGENCY RESPONSE AGREEMENT
Preemptive Wisdom
While it’s admirable that emergency planning is becoming more common as part of a larger risk management function, the majority of these plans are missing important information. In order to promote the highest likelihood of an excellent outcome and recovery to operational continuity, emergency plans should include specific data that is critical at the time of the inevitable loss, including key internal & external emergency contacts, utility/system location information, and the building’s structural details.
ACR’s Emergency Response Agreement (ERA) has been created as the central source of all the most useful and pertinent information for recovery. Over the years, we’ve seen clearly that clients who completed an ERA with ACR have had better mitigation coordination at first response. Since commercial clients must regain operational capabilities as quickly as possible after a loss, it’s only natural that preparation yields superior results. Setting up an ERA proactively with us is the first step!
An Emergency Response Agreement from ACR will give you:
Resources ready to handle any disaster or event that may interrupt business operations
An established, pre-qualified contractor who will prioritize your company’s needs
Service pricing set in advance of emergency response – and no surprises afterward
Emergency responders you know and trust – and who know you and your business
An emergency response and remediation company that is accustomed to insurance pricing and insurance program requirements
Access to our industry-leading “Pandemic Plan” built in cooperation with Collaborative Healthcare Urgency Group (CHUG)